Privacy policy

With this Privacy Policy, we would like to explain to you in more detail what personal data we collect and for what purposes it is processed.

1. Introduction and right to information

This website is property of [COMPANY_LEGAL_NAME] (hereinafter, “NeosTravel”, “WE” and “US”) with Tax ID number [COMPANY_ID] and registered address [COMPANY_ADDRESS].

Protecting the security and privacy of your personal information is very important to us. Thus the Company fully complies with the current legislation on Data Protection, specifically **Moroccan Law No. 09-08** relating to the protection of individuals with regard to the processing of personal data.

In accordance with this Law, NeosTravel has filed a declaration with the **CNDP** (Commission Nationale de contrôle de la protection des Données à caractère Personnel) regarding the processing of your personal data. Your personal information is kept safe and processed only for the purposes described below.

2. Why WE are qualified to carry out personal data processing?

The personal information provided by the Users through the online register forms available on our Websites are collected by NeosTravel to carry out the provision of the services offered on the Website.

3. Processing of personal data and how we use your information

We may collect the Users’ personal information through registration forms. The personal information requested by NeosTravel may be used for the following purposes:

  • The provision of services offered on the Website or put in contact the Users with our service providers that sometimes NeosTravel offers through the Website as an intermediary.
  • Send commercial communications to Users by letter, telephone, e-mail, SMS/MMS, instant messaging or other equivalent means of communication related to the services provided by US, on the condition that the User has given his/her consent to this purpose of personal data processing.

Likewise, the User consents to the processing of his or her data for the purposes of profiling, as well as for the segmentation of his or her data.

In addition, and in accordance with the request made by the user, WE could share your personal details with third parties which collaborate with us (travel agents) to be able to attend to the user’s request.

4. Accuracy of the data and your rights

The User guarantees that the personal data provided is true and is responsible for notifying NeosTravel of any changes of his or her personal information. The User is responsible for the veracity of the data provided and the Entity has the right to no longer provide a service to any User who has provided false information, without prejudice to other actions stipulated by law.

In accordance with **Law No. 09-08**, you have the following rights regarding your personal data:

  • Right of access: You can request a copy of the personal data we hold about you.
  • Right of rectification: You can request that we correct any inaccurate or incomplete data.
  • Right of opposition: You can oppose the processing of your data for legitimate reasons or for direct marketing purposes.
  • Right of deletion: You can request the deletion of your data under certain conditions.

To exercise these rights, please contact us at [CONTACT_EMAIL].

It is recommended to take the utmost care in matters of Data Protection using security tools. WE cannot be held responsible for any theft, modification or loss of illicit data.

5. Rules of conduct

The personal information provided will be kept by US as long as the User does not express his or her wish to unsubscribe from the services of NeosTravel and receive information on products of the company.

6. Security

The protection of the privacy and personal information of all its customers and visitors is extremely important to us. Therefore, We will do everything in our power to prevent Users’ personal information from being misused. Only authorized personnel can access your personal information.

We maintain the security levels of personal information protection in accordance with the applicable regulations and have established all the technical means at our disposal to prevent the loss, misuse, alteration, unauthorized access and theft of all the data that Users provide through the Websites, without prejudice to informing you that the Internet’s security measures are not impregnable.

We undertake to comply with the duty of secrecy and confidentiality with respect to personal information in accordance with the applicable legislation, as well as to provide secure processing in all international cessions and transfers that may occur.

7. Queries

If you have any queries related to this privacy policy, please contact us at [CONTACT_EMAIL].

8. Acceptance and Consent

The User declares that he/she has been informed of the conditions regarding their data protection and accept and consent to their personal information being processed by NeosTravel for the purposes already indicated in this Privacy Policy.